Facial recognition during the issuance of temporary credentials
The purpose of the facial recognition in the self-service kiosk is identifying people to issue temporary credentials. To configure this resource, go to the Self-service kiosk properties screen.
Note
The facial recognition in the self-service kiosk is only available through a license (it is not a feature available by default in the system).
How the facial recognition works
In a scheduled visit
Upon selecting the scheduled visit option, the system takes a photo of the person and finds his/her appointment based on the picture and the match percentage defined on the system. If it is found, the system returns the appointment for the person to issue the ID card.
If the appointment is not found on the system, the person can search for it using the document number, ID code or QR code.
In a non-scheduled visit (worker without a credential)
Upon choosing the option intended for workers without a credential, the system takes a photo of the worker and finds his/her register according to the picture and the match percentage defined on the system. If it is found, the issuance of the temporary credential is allowed.
In addition to this, the image capture allows the validation of the worker's identity during the entry. The self-service kiosk checks whether the person present, who is taking the credential, has the same photo as the one registered.
How to monitor the number of facial recognitions made
The contracting of the facial recognition feature determines the number of monthly recognitions. When the contracted number is exceeded, facial recognitions continue being made, but the exceeding quantity is charged in the next month.
To control the number of facial recognitions made, we provide a statement, with the Dynamic Views feature of senior X Platform.
Create a new vision
- On the senior X Platform, go to Technology > Customization > Reports >Dynamic views;
- Click on New vision;
- If you want to save the view, define a Name;
- In Table, select the name you defined;
- In Filtered by, select "Statement date" > "is greater than or equal to", define the first day of the month that you wish to consult and then choose "Statement date" > "is earlier than of equal to" and define the last day of the month that you wish to consult;
- In View, select "Number of" > "Statement ID";
- Click on View to display the total number of recognitions in the selected month;
- Click on:
- Save view or
- Generate report to save it in a file.
Get to know details of performed recognitions
After Creating a new vision:
- Uncheck the "Number of IDs of the statement" option in the View field;
- Click on View;
- This is the information displayed:
- Operation displays:
- 0, when as worked is being recognized;
- 1, when a visitor is being recognized;
- 2, when a visitor scheduling was made and his/her picture is sent for later recognition;
- 4, when verifying if it is the person's face on the camera or if it is a photo;
- 5, when showing the list of faces that were indexed.
- Person's ID and Person's name: these show:
- the identification of the user in the self-service kiosk for Operation types 0 or 1;
- the user who made the appointment for Operation type 2.
- The ID of the recognized person and the Name of the recognized person show information on the recognized worker.
- Operation displays:
