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senior X Platform - User Manual> Administration> Dual factor authentication

Dual factor authentication

Double-factor authentication aims to increase user account security. On the senior X Platform, this authentication is done through a temporary code that is obtained through the applicationGoogleAuthenticator.

Phases

  1. The tenant administrator enables two-factor authentication for all users or for a specific user;
  2. The user logs in with username and password;
  3. If it is the user's first access, or the first access since the feature was activated, senior X Platform informs the user that double factor has been enabled and sends an email with instructions;
  4. User downloads and configures GoogleAuthenticator according to the instructions received;
  5. The user logs in to the senior X Platform with username and password;
  6. The system requests the access code;
  7. The user enters the code that is currently being presented in Google Authenticator and is able to access the senior X Platform.

What can you do:

Important

Because it is not possible to use double-factor authentication in conjunction with SAML authentication, it is recommended to enable multi-factor authentication (MFA) in the service responsible for implementing SAML, if the feature is supported.

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