Tenant creation by SARA
Create, query and configure tenants throughSARA of Support.
The process of creating tenants bySARA starts by creating a request, if the tenant has already been created by Senior Digital, the auto-tenant complements the process with the generation of the Shovel and SAML/ADFS certificate, and sends the data to the tenant requestor automatically. Additional tenant data can only be sent once for security reasons. If the tenant does not yet exist, the auto-tenant waits until it is created by a developer to continue the process.
To learn more about what a tenant is and how it works, access the documentation onTenant Management on senior X Platform.
What can you do:
Consult tenantsImportant
- Upon receipt of tenant creation documentation, it is recommended to create a second administrator user. This additional user would be created for security reasons, such as loss of the primary admin user's password, failure to reset passwords, and/or other issues involving the primary admin user.
- There is a period of 3 days after the request is opened in SARA for the tenant data to be received and the creation to be carried out. If you do not receive the email confirming the creation of the tenant within this period, first check your SPAM folder, and then contact support.
Note
The tenant administrator user has access to all tenant administration permissions, and is the responsibility of the customer. Senior is not responsible for damages caused if this password is shared with third parties. For this reason, we suggest changing the password after the first access, and to facilitate blocking in inappropriate cases, it is recommended to create nominal users for other users of the solution. In the case of the administrator user, the email must be updated so that, in the event of forgetting the password, it is possible for the administrator to recover it, without the need for any mediation from Senior.
To set a user as an administrator, go to the documentation onUser Management.
